Culture

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OUR MISSION IS TO CHANGE THE STEEL INDUSTRY. ABOVE ALL ELSE, WE VALUE CURIOSITY AND EXPERIMENTATION. OUR SUCCESS AS A TEAM IS FUELED BY FORWARD-THINKING IDEAS AND REMAINING INNOVATION-FOCUSED IN ALL WE DO.

FORGET EVERYTHING YOU THINK YOU KNOW ABOUT WHAT A METALS COMPANY CAN BE.

Do that and you’ll begin to understand the type of organization we strive to build every day. That’s right, we still have work to do. Because the truth is, we’ll never be done. We believe in the Kaizen philosophy, which in Japanese translates to “change” (Kai) + “good” (Zen). It is a business philosophy that requires continuous improvement involving all employees. We add our own interpretation, of course, to define what it means to be FGM.

  • We strive for certainty yet embrace ambiguity.
  • We believe we can do what is common, uncommonly well.
  • We understand the past to create the future.

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We're Great Place to Work Certified™

Plenty of places say they have a great culture but we put ours to the test. We are proud to be Great Place to Work Certified™ which relies on employee feedback and independent analysis to confirm we are living our core values.

  • 98% of employees at Flack Global Metals say it is a great place to work compared to 57% of employees at a typical U.S.-based company.
  • 96% of employees agree the leadership team is approachable and easy to talk with.
  • 96% of employees agree that team members are given a lot of responsibility.
View Flack's full GPTW company profile here: https://www.greatplacetowork.com/certified-company/7044232

Back to Core Values

TRANSPARENCY

speak the truth

We communicate with transparency and operate with integrity. We invite each member of our team to be authentic and true to themselves. We value finding the truth in everything above all else and actively encourage the consideration of disparate opinions. We inspire each other to chart a course that aligns with who we are as individuals without compromising our collective goals as an organization. We embrace ideas grounded in reality, value the exposure of information and demand honorable behavior in our business practices.

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VALIDATION

It's a compelling force

We validate one another with support for each individual’s ideas and contributions to the organization. We have respect for each individual’s human rights and privacy. We do not discriminate based on religion, belief, race, ethnicity, nationality, gender or physical disability. We believe that our differences are a catalyst for our strength. We understand the value in working together in order to achieve growth and profitability. We strive to address all mistakes/failures with grace, courtesy and dignity. We adhere to the paradigms, policies, procedures, and pathways that have been outlined to fuel our success. Our approach to conflict is focused on the issues – we don’t make it personal. We always assume positive intent, especially when presented with information that is difficult to hear. We drive efficiencies, and are disciplined in our dedication to the profitability of this organization. We view our failures/mistakes as opportunities for growth and a natural part of the process.

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PERSISTENCE AND RESILIENCE

"Good enough" is the
antithesis of excellence

We take pride in our achievements and are persistent in the face of challenges. We deliver our very best in everything we do – always holding ourselves accountable for results. We are performance driven and we value achievement. Mediocrity is not an option for us – we reject those who do not “do” for themselves. We know that there is always more work to be done and we welcome all challenges as tests of our resilience and opportunities for growth.

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AFFINITY FOR RISK

Take control -
don't default to fear

We courageously take action in the face of self-doubt, fear, and uncertainty. We confront our own weaknesses. We push through hesitation to achieve our goals and promote consistent, daily acts of courage. We understand that mistakes will be made in the process – but we use those moments of vulnerability for personal growth and reflection. We catalog the lessons we learn and are especially grateful for the unexpected ones. We keep asking “why?” We push ourselves beyond our pre-conceived limits. We know that our success is directly tied to our ability to embrace challenges and conflict with an open mind.

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RELENTLESS LEARNING

Learning crushes knowing

We know that learning must be continuous. We are acutely aware that we “don’t know” far more than we “do know.” Sometimes you will reach and fail – so learn from it. Learning is about curiosity and purposely putting ourselves in a position to find answers… it is not a sedentary act. We value a relentless pursuit of learning and we explore our creativity and skills as individuals to further enhance our lives and this organization. We curiously seek out shared understanding. We believe that when you are continually open to new ideas, you drive the right momentum.

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THOUGHTFUL DISAGREEMENT

SOPHISTICATED DEBATE LEADS TO GREATER SUCCESS

We listen to contrary points of view and welcome debate in order to reach a unified outcome and build consensus. No one is on an island here. We take a collaborative approach to problems because it works. Knowledge sharing is a key component of our success as an organization. We are supportive of each other’s efforts and conversely – we call out inaction as we see it. We challenge our biases and in all things aim for transparency. We align our work and require a comprehensive approach to problem solving. This synergism allows us to achieve greater feats.

OUR SIX CORE VALUES

1

TRANSPARENCY speak the truth See more

2

VALIDATION It's a compelling force See more

3

PERSISTENCE AND RESILIENCE "Good enough" is the
antithesis of excellence
See more

4

AFFINITY FOR RISK Take control -
don't default to fear
See more

THE BUILDING BLOCKS OF OUR FUNDAMENTAL BELIEFS

5

RELENTLESS LEARNING Learning crushes knowing See more

6

THOUGHTFUL DISAGREEMENT SOPHISTICATED DEBATE LEADS TO GREATER SUCCESS See more

THE PROOF IS IN OUR NUMBERS

1000+
total years of experience on the FGM team
6
years is the average tenure of our team members
5
generations are represented by our team members